PRIVACY

Privacy Policy

Effective 6 August 2026

Sam’s Language Lab (the “App”) is operated by Samuel Victorio Junior in Brasil (“we”). This policy explains what information the App handles and why.

Information we handle

Why we use it

To authenticate users, provide requested features, remember progress, fulfil human-feedback orders, restore purchases, prevent abuse and answer support, privacy or deletion requests.

Providers and international processing

We use Apple and Google platform services, Firebase, Google Cloud and Google’s generative-AI service. These providers may process information outside Brasil under their applicable privacy safeguards.

Retention and deletion

Local learning data remains until the App or its data is removed. Authentication records remain until the account is deleted. Human-feedback submissions and delivered feedback are retained for no more than 90 days after delivery, then deleted unless a longer period is required for a payment dispute, fraud prevention or law. Operational and security logs are retained only as reasonably necessary for security and service operation.

Users can request account and data deletion through Account & Security or by email.

Adults only

The current product is intended for adults aged 18 or over and is not directed to children. Do not submit a child’s personal information.

Security and rights

We use HTTPS transport, platform authentication and available App Check protections. Depending on location, users may request access, correction, portability or deletion, or object to certain processing.

Changes

Material changes will be reflected here with a revised effective date.

Privacy contact
samsjrjr@outlook.com